Improving the Customer Experience

The digital age has become a golden age for the customer. Companies traditionally competed by broadening their selection of products and services, offering extra benefits or lowering prices. Now, with nearly infinite product information available on smartphones, tablets and laptops, both consumers and businesses have become smarter shoppers. A Forbes Insights survey of retailers found … Continue reading “Improving the Customer Experience”

Motivating Millenials

Millennials — they’re everywhere. As the dominance of the baby boomer generation wanes, millennials now set trends in American society. Born between 1981 and 1997 and 75 million strong,1 millennials are the largest generation living and working in the United States, and their impact as consumers and workers will drive the U.S. economy for several … Continue reading “Motivating Millenials”

Questions to Ask and Steps to Take When Preparing to Sell Your Business

There are many reasons to sell a company — for example, to cash in on growth, generate capital to start a new venture, address changes in partnership relationships, or pave the way for retirement. Selling a business is a complex undertaking, and it’s best to begin planning and preparation far in advance. The following questions … Continue reading “Questions to Ask and Steps to Take When Preparing to Sell Your Business”

New Lease Accounting Standards Aim for Greater Transparency

After years of discussion, public comment and debate, new lease accounting standards have been released by both the U.S. Financial Accounting Standards Board (FASB) and the International Accounting Standards Board (IASB). Essentially, the new standards require companies to recognize on their balance sheets assets and liabilities for leases with terms that extend more than 12 … Continue reading “New Lease Accounting Standards Aim for Greater Transparency”

Cost Containment and Technology Drive Innovation in Healthcare

The Affordable Care Act has triggered dramatic changes to the business model for healthcare providers and boosted innovation. The $2.9 trillion healthcare sector is shifting from a traditional fee-for-service model to a performance-based model that rewards better health outcomes and preventive care. At the same time, advancements in medical technology, research and care delivery are … Continue reading “Cost Containment and Technology Drive Innovation in Healthcare”