By now, many businesses have already made the leap over to VoIP technology, and more are quickly joining the party. Whether they want lower costs or higher flexibility in their practices, a new phone system can help them meet and exceed these goals.
Large majority of businesses looking to VoIP
According to IT Business Net, a recent research study found that as many as 84 percent of organizations that specialize in technology are considering adding unified communications to their current strategies. However, less than four in 10 businesses are presently using the services.
Many options exist in the VoIP market, all of them bringing new potential for growth in the overall market. Predominantly, businesses are turning to unified communications to improve their audio and web conferencing abilities, at 51 percent. More than 40 percent are also looking to the service for better access to unified messaging, as well as instant messaging and presence in their overall business builds.
Of those looking at the market, the main roadblock to further adoption was worry over the difficulty of finding the right service. Almost 60 percent of respondents felt selecting the right system could be a major challenge, while 55 percent struggled with identifying the right vendor during that time.
TelAppliant adds that there are a number of improvements that VoIP can add to the average office. One of the most important comes from additional business flexibility. As workers can use the service to connect with coworkers or clients wherever they are, they can find more flexible working hours. Allowing workers to do their jobs from home has been noted in the past to lead to higher-quality work.
What's more, when workers are sent abroad for business practices, their cell phone bills will no longer be massive. Calls can be sent and received from anywhere with a Wi-Fi reception, which means conversations can be held no matter their specific location or the hardware they're currently using. It's even possible to assign a phone to a main office switchboard and have them routed through that number, meaning that even if a user is out of town, their call will appear to be from the main location.
Telecom industry piece brought to you by Marlin Equipment Finance, leaders in telecommunications equipment financing. Marlin is a nationwide provider of equipment financing solutions supporting equipment suppliers and manufacturers in the security, food services, healthcare, information technology, office technology and telecommunications sectors.