Of all the technology trends that have influenced businesses, the most readily visible might be Bring Your Own Device. A few years ago, the idea that each employee might rely on his or her own laptop, smart phone or tablet for work activities would be considered ridiculous. The concept that these devices might also be connected to the same network, working as effective replacements of existing office technology, would be crazier still. Yet in 2015, that’s the reality businesses live with.

Many prefer it that way – BYOD allows flexibility for the employees, which in turn leads to higher productivity, lower IT costs, and better communications within the company and to its clients. But with each new technology that arises comes a new set of trials. For BYOD, there is no question that security is the biggest concern. With that said, companies that address the IT security issues raised by BYOD will be able to roll out an effective platform with little-to-no hiccups.

IT must get with the times

Old IT strategies will not always apply to new platforms. When there is an influx of outside devices into the network, the IT department must adopt a new strategy for tracking them and making sure they are using the necessary safety protocols.

According to Business Today, one popular solution – mobile device management – has limitations that make it less than ideal. With MDM, a company secures everything on the device – including the user’s personal data. But if the employee leaves the company, everything under that MDM umbrella will be erased, including that person’s information.

Instead, mobile application management is a better solution. MAM provides a separate and secure container for all corporate data on an employee’s device that can be erased safely should anything happen.

Lighten the help desk load

Some managers fear that the onslaught of BYOD will mean bigger responsibilities for IT. But in reality, the help desk will actually have fewer employee tickets to handle and more time to focus on important concerns. That’s because most BYOD users can troubleshoot their own devices effectively, according to a new study reported by Apps Tech News. The survey from Software Advice found that 83 percent of respondents were more skilled with their personal devices than with company devices.

Craig Borowski, author of the survey, calls this result a “fringe benefit” because companies often overlook the IT effect amid other pros and cons of BYOD. “Based on the discussions we see taking place now, this reduction in use of help desk resources is rarely mentioned,” he stated in the study.

Office technology industry piece brought to you by Marlin Equipment Finance, leaders in office technology equipment financing. Marlin is a nationwide provider of equipment financing solutions supporting equipment suppliers and manufacturers in the security, food services, healthcare, information technology, office technology and telecommunications sectors.